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Legal Client Management Software

Stand out from the rest by providing the best client experiences throughout the client lifecycle using Actionstep’s client management features, including automated workflows and communications, client portal, webforms, and more.  

Create the best client experience with automated workflows

Keep clients delighted with consistent service using automated workflows to create the perfect end-to-end client experience. Automate your most repetitive client processes and communications including client intake, matter management, file requirements, billing procedures, and any other client touchpoint.  
Workflow Automation

Always keep clients informed

Stay on top of clients who need a case update or a service check-in with automated communications. Notify clients when a matter changes, set tasks and reminders to prompt a follow-up from you or a team member, send text messages with updates effortlessly, and schedule notifications in a secure client portal.  
Client Portal

Show prospects you value their business from the start

Never miss a thank you email or follow-up task for incoming clients. Using Actionstep’s client intake and ‘contact us’ webforms for your website that connect directly to our legal CRM software will help you notify prospects of next steps once they’ve submitted a form. Using webforms can help you measure and report on response times to improve efficiency, increase your client satisfaction, and prevent valuable leads from slipping away.  

Client Communications 

Create your perfect workflow to enhance the client experience by automating processes and tasks to send emails, reminders, and other communications to clients at the right time. 

Client Communications

Webforms

Capture important information from new business and existing clients directly from your website using Actionstep’s legal webforms.   

Webforms

Contact Management

Handle client data management with precision. Actionstep’s robust client data management tools allow you to store, organize, and retrieve client information quickly and accurately. 

Data Management

Maximize conversions of leads into paying clients

Proactively attract, engage, and retain clients using Actionstep’s powerful law office client management software and toolkit of automated workflows and task assigning to help you manage all client relationships. View lists to understand your expected cash-flow and highlight opportunities for your law firm.  

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Work more efficiently for your client

Simplify data entry by relating one matter to another in Actionstep. Take values that are applied from an original matter and easily transfer them to the newly created one saving you time to work on other important tasks.  

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