Our mission
Actionstep is a global software business that provides midsize law firms with the tools they need to confidently embrace the future of law, while ensuring the ongoing success of their practice. As the first true cloud-based law firm management platform in the world, Actionstep has been empowering law firm modernization for decades, with continuous product innovation and excellence.
Actionstep’s focus is on where the industry is going, where technology is changing, and where we can help law firms not only solve business challenges, but also build a firm advantage in the legal marketplace.
Leading with innovation
Our team is a collaborative group with a passion for delivering unquestionable value to our customers. We have decades of experience in the legal and technology sectors and remain deeply curious about how these are changing. We care—genuinely—because we’ve been there. We’ve been in the trenches with midsize law firms around the world and come to every interaction with understanding.
Our people work across three continents and many time zones. Together we’re part of a living, breathing Actionstep culture of transparency, hard work, and positive energy.
The Actionstep story
Actionstep’s business management software was founded in the early 2000s when Ted Jordan realized software workflows built into technology didn’t always match the processes being used to get the work done. We all know that frustration – the limitation of inflexible software that’s essential for working efficiently. The solution? Removing workflow specifics so users could modify their technology to their needs and ideal way of working.
Today, Actionstep is a law firm management platform that connects, organizes, and automates all the work that happens at midsize law firms. Our practice management and legal accounting solutions are built to adapt to a firm’s unique strengths and goals, supporting firms to modernize and build a firm advantage in the legal marketplace. With connected features like client intake, matter management, document management and automation, time tracking, billing, legal accounting, and business reporting, Actionstep equips firms to do their work efficiently, delight clients, manage firm profitability, grow, and oversee your firm.
The Actionstep model
We’re experts in law firm management technology, but you’re the expert in your law firm and your clients. We embrace the uniqueness of each midsize law firm we work with and the diversity of the legal community. We work together to make Actionstep fit your law firm’s ways of working, not the other way around.
To support this model, we work with an ecosystem of expert legal industry partners who implement and adapt Actionstep for your firm. We see this as a huge advantage because successfully embracing new firm-wide technology requires expert change-management, project planning, and technology migration. Our Certified Partners work with you to define what success means to your firm and remain right by your side as you adopt Actionstep and evolve as a firm.