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2025 US Midsize Law Firm Priorities Report

How does your law firm compare?

In our third edition of our US Midsize Law Firm Priorities Report, we uncover the key challenges, priorities, and opportunities needed to make informed decisions and keep your firm ahead of the curve.

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2025 US Midsize Law Firm Priorities Report
The research

Who we surveyed

  • 264 law firm professionals working at US midsize firms ranging from 50-250 employees across diverse practice areas
  • Legal staff including Lawyers, Paralegals
  • Administrative support including Practice Managers, Firm Administrators, IT, Finance Operations, Human Resources, and other support functions
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A glimpse into the findings

While once overlooked, Actionstep believes the midsize market is now coming into its own. The findings presented in this report shine light on how midsize firms operate in a space that sets them apart from large or small firms, and why they see themselves as unique and how they can leverage these differences to stay competitive.

This report is designed to bridge the gap, providing a clear snapshot of what law firm professionals at midsize firms are prioritizing as they explore new technologies, refine processes, and drive transformation to make the biggest impact in the coming year.

🎯 Midsize law firms aren’t small or big – they’re distinct

Nearly all midsize law firms say they can effectively differentiate themselves from other size firms, with the ability to adapt quickly to market changes (42%) reported as the top differentiator

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⚙️ Client service excellence is a priority, but operational hurdles persist

97% say their firm wants to improve client satisfaction; yet 34% are too busy to do something about it.

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🤖 Technology investment is no longer optional for sustainable growth

59% say their firm is very motivated to invest in technology in 2025 with legal accounting having the most benefit at 39%.

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💸 Interconnected technology is key to operational efficiency

47% agree improved efficiency is the top benefit to managing work in a single platform.

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Actionstep 2025 US Midsize Law Firm Priorities Report

A must-read for law firm professionals.

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Trust the leader in mid-market law

Midsize law firms are an underserved group in the legal market. Actionstep is changing that.

Our expert teams of researchers and industry professionals have gathered a robust report filled with data analyses and insights on the most pressing priorities of midsize law firms across the United States.

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See how your firm compares

This report serves as a benchmarking tool for law firm professionals to compare their approach to that of their peers. Whether it highlights for improvement or reinforces what your firm is already excelling at, these insights will empower you to make informed decisions with confidence.  

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